Terms of Service Effective Date: [6/20/25] Welcome to Oasis Calm. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website or purchasing our products. 1. Overview This website is operated by Oasis Calm. Throughout the site, the terms “we,” “us,” and “our” refer to Oasis Calm. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein. If you do not agree to these terms, please do not use our website or services. 2. Products & Services Oasis Calm offers plant-based skincare, aromatherapy, and wellness products designed for external use and self-care rituals. We strive to display product descriptions, images, and ingredients as accurately as possible. However, we do not guarantee that product descriptions or other content on the site are completely error-free. We reserve the right to: Modify or discontinue products at any time Limit quantities of products sold Refuse service or cancel orders at our discretion 3. Product Use & Safety Disclaimer Our products are intended for external use only and are not intended to diagnose, treat, cure, or prevent any medical condition. By purchasing from Oasis Calm, you agree that: You will review all ingredients before use You will perform a patch test before full use You will discontinue use if irritation occurs You will consult a healthcare professional if pregnant, nursing, or under medical care Oasis Calm is not responsible for misuse or allergic reactions to products. 4. Pricing & Payments All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to: Correct pricing errors Cancel orders placed with incorrect pricing Refuse or cancel suspicious or fraudulent orders Payment must be completed at checkout before orders are processed. 5. Shipping Policy Orders are typically processed within 2–4 business days, excluding holidays and weekends. Shipping times vary based on location and carrier. Oasis Calm is not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided by customers. Customers are responsible for ensuring their shipping address is accurate. 6. Returns & Exchanges Due to the personal nature of skincare and wellness products, all sales are final. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We may request photos of the item and packaging before issuing a replacement or resolution. 7. Intellectual Property All content on this website, including but not limited to: Logos Product names Images Product descriptions Branding Written content is the property of Oasis Calm and may not be copied, reproduced, or used without written permission. 8. User Conduct You agree not to: Use our website for unlawful purposes Attempt to hack, disrupt, or misuse the website Submit false or misleading information Reproduce or exploit our content without permission 9. Limitation of Liability Oasis Calm shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from: Use or misuse of our products Allergic reactions or skin sensitivities Website interruptions or technical issues By purchasing from Oasis Calm, you accept full responsibility for product use. 10. Third-Party Services Our website may use third-party providers such as payment processors, shipping carriers, or marketing tools. These providers operate under their own policies, and Oasis Calm is not responsible for their actions or practices. 11. Privacy Your submission of personal information through our website is governed by our Privacy Policy. 12. Changes to Terms We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to the website. Continued use of the website constitutes acceptance of updated terms. 13. Governing Law These Terms of Service are governed by the laws of the United States and the state in which Oasis Calm operates. 14. Contact Information For questions regarding these Terms of Service, please contact us at: oasis [email protected]